[iamincomingchaos]

Hi @nickkont, I went back and forward with the dealership, they couldn’t find an issue. They hooked it up to Husqvana and still nothing. I rode it again nervously and it happened again. So I sent it back to the dealer, again nothing. There is no memory in the ECU apparently so you cannot back track and see what happened. I contacted Husqvana repeatedly. In the end I refused to take he bike back, and negotiated with the dealer to buy the next bike into the showroom at a good deal, and now have a brand new 2023 model. So far no issues but I have only done 1k miles. I contacted Husqvana directly and said I could not continue riding the original bike as I feared for my safety. They said as I was no longer the legal owner of the bike it was not my responsibility anymore. They said that was it, case closed! Frankly I was amazed at the dismissive attitude and corporate shoulder shrugging! Good luck with your bike, ride safe.

 

[iamincomingchaos]

@Kybertronder Sorry to hear that you have the same issue as me. I tried contacting Husqvana directly but they were very dismissive of my concerns. The dealer was great but couldn’t find any issue. Fearing for my safety I had to do something. It was his ex-demo bike so, I sold it back to him and traded it in for a brand new 2023 model. I contacted Husqvana about the bike and said they should investigate the issues on the bike. But they said as I was now no longer the legal owner the case was now closed. Personally I find that completely unacceptable. So far my new bike has had no issues, first service is now due. Let’s see what happens. Hope you get to the bottom of it, or resolve it somehow. If anything happens again on my new bike, here is a Ducati Desert X in my future. I hope not, because I prefer the Norden. Love it. Ride Safe.

 

[iamincomingchaos]

@Thierrix It is what it is. Ride Safe!
I will let you know what Husqvana say about it all, I am hoping they will look into it further.

 

[iamincomingchaos]

Final (Hopefully) update. The New New…..

The dealership could not find anything wrong with it . They rode it four 4 hours with a data logger under the seat. The issue did not reoccur so there is no faults or data to record. We discussed it in detail. I did not feel right riding it after it nearly put me into a dry stone wall, in the Yorkshire Dales they don’t have hedges so having an incident like the engine stopping at 55mph down a wet hill can have an unwanted outcome for me and my family. So after much wrangling the dealer, who was very good, agreed to take it back, but I bought it as a used demo. So I had to pay quite a bit to acquire a new 3 bike. He swapped all my bits across and I picked it up last Monday. So far so good.
Husqvana have been silent throughout, one initial email after six days, a case number was assigned, then nothing. It has taken several weeks to sort out getting the old bike looked at. Me and the dealer sorting it out between us, over a motorcycle with a possibly dangerous issue. No follow up from them, no contact, in fact no “customer support “. Pretty disappointing, I like most of you are new to the brand, coming to it because of the Norden 901. I sent them a final email explaining the final outcome. But the bike, now with the dealership, is in my opinion, unsafe and I told them in no uncertain terms.

Waiting to hear Husqvana,I won’t hold my breath.

Meanwhile, loving my New Norden 901, it’s my second one, but not for the right reasons.

 

[iamincomingchaos]

@Thierrix I will do.

 

[iamincomingchaos]

@Thierrix Hello there. So you have had something similar. The dealership haven't heard of any throttle body issues here. But then it's not like the information flow will be that good between dealers to maufacturer and then out to other dealers. There are no phone numbers, and my dealer says he has to fill out a contact form, just like the customers. It took Husqvana six days to get back to me and I haven't heard anything else since.

I presume like me, the engine was dead but the dash and electrics were still on? For me it meant no traction control, ABS etc to help out. Just a locked up back wheel. No warning or fault indications either. Stopped and pressed the starter, it came back instantly

I will ask the dealer to enquire see if there are any issues being talked about but so far he said there has been nothing. They are riding ot with a data logger at the moment so let's wait and see.

 

[iamincomingchaos]

@GazzaNZ I have been away so just got back to the forums. Interesting what you say about the slipper clutch being mechanical, I checked and on the 901 it is not, they factory call it "PASC", Power Assist Slipper Clutch. It will not completely disengage the engine if it stops whilst running, it is only designed to work to smooth out the gear transitions for the quick shifter. On a race bike slipper clutch it would be fully mechanical, this isn't.

Also in the case of riding with my foot on the rear brake, I was coming into a corner, and a roundabout on the two occasions and was on the balls of my feet, not heels, and was letting the engine doe the remaining braking at the time. That is when it stalled so I don't think my feet were the issue in this case.

The bike is at the dealership at the moment being ridden with a factory data logger under the seat. So let's see what that turns up.

 

[iamincomingchaos]

Got it, I will do that to check for a warning on the dash, then I need to see if I can flick it with my foot whilst riding and see if it creates the engine cut out problem. I will give it a go in the morning! Before the dealers van comes to take it away.

 

[iamincomingchaos]

There's a kill switch on the central stand, maybe that's responsible for the problems.

@norden_diepholz Thanks, I will go and try to get that bouncing whilst riding and see if it does anything. Do you know if it shows a warning on the dash if activated?

 

[iamincomingchaos]

Sounds similiar to the issue I was having. My issue was a result of a broken NiceCNC throttle spacer that was giving the ECU fits.

@KrillOill I saw that issue, I haven't fitted anything like that just factory plus Remus exhaust , heated grips and centre stand.

 

[iamincomingchaos]

I get flame-outs about every ride before it warms up especially when it's cold out, I keep my bike in my heated shop, but I notice the issue the most when the ambient temp outside is <50°. For me, it almost always happens after a mile or 2 from a cold start, usually in 1st or 2nd while I'm slowing down for the stop sign. As soon as I pull in the clutch from down-shifting it will die, most of the time it does it at 10-15 mph but it has happened between 3rd and 4th a couple times. AAAaaand the slipper clutch means it can't be bump-started by releasing the clutch again so you have to hit the button.

On a good note, the starter button only needs to be tapped not pressed and held to start the bike like a push to start in a car, so one quick press with my thumb and it's back on. Still makes me pucker a bit when I'm busy riding and not thinking about having to turn it back on. After 10 min it's almost never does it again, it also rarely dies it if I don't use the clutch and just stop it down when down-shifting.

@DarkWhiteChocolate It has happened to me at 55mph in 4th and 25mph in third gear. Interesting that you have had it at speed a couple of times, but mainly slowing to a stop in 1st and 2nd gear. I was riding in the cold but the engine had been running for an hour and was well up to temperature. The slipper clutch is exactly why I can't bump start it, but in the wet it was pretty dramatic the speed that the back wheel locked, skidded and came round, obviously there is no traction control or ABS available when the engine has stopped whilst in motion. So a lose, lose situation for me.

 

[iamincomingchaos]

Okay next thought. Is everyone experiencing this in a downshift? I'm not yet 100% up to speed in the bike. Is the auto downshift/ upshift able to be turned off? My ducati was. If you are able to turn it off, does the problem go away? My thoughts are the autoshift components not the ecu or a fuel issue. Thoughts ???

@felt9onepilot Good idea, I will get the dealer to do that after they have done test rides once they have been through it completely. First I have to get the dealer to actually experience it happening, during a 20 mile test ride it may not acualy happen. But turning the quick shifter off would be a good way of helping to isolate the fault as you say.

 

[iamincomingchaos]

Kolega má KTM 890 a děla mu to podobně. Zastaví na křižovatce a motor chcipne. Děla mu to sporadicky. Servis si s tím neví rady

A colleague has a KTM 890 and it did the same thing to him. He stops at an intersection and the engine revs. She did it to him sporadically. The service doesn't know how to deal with it.

Thanks @Widle yes of course I didn’t check on the KTM Forums, It stands to reason that the 890 power unit might also possibly have this fault. I will ask over there too. Let’s see what the service folks and the Customer service teams says. Although I suspect they may not find anything “wrong” with it. I am door stepping Husqvana tomorrow so let’s see what they say?

 

[iamincomingchaos]

Hey Bauer, it is going in to the dealership for a full strip down and inspection next week. Fuel pump, throttle bodies, software updates, water in the fuel, clutch switch etc. the usual sort of things they look at, but no specific fault or issue relating has been found or seen before by them. 5 days in still no response from Husqvana.

 

[iamincomingchaos]

My Norden has 20k miles, I know exactly what you are talking about but I have no idea what is causing it. It’s completely random sometimes and sometimes its just a regular thing to happen in a days ride. It only happens when I downshift to first and im coming to a stop. Its very strange. I just got used to it. I don’t think it’ll leave me stranded. I tend not to worry about it. I doubt my dealer could find the issue since I can’t replicate it on demand.

Curious to see if anyone has a answer!


Sent from my iPhone using Tapatalk

Hey Cedric, glad it's not my imagination then. How many times has it happened in total? Have you told your dealer?
I don't think it will leave me stranded but it did nearly cause me to crash in the wet, it happened very fast and I was doing 55mph changed down to fourth gear ready for the corner. As it stopped the back wheel locked up and skidded round very fast because the road surface was wet. I came very close to crashing, but usually ride with fingers covering the clutch so that saved me. The other time was in third gear at around 25mph. If yours only happens going into first gear then that means hopefully you aren'y going fast or into a corner. I am on to the dealer and trying to get a reply from Husqvana (5 days waiting but still nothing). I will let you know if I find anything out? Ride safe, or slowly in my case. And definitely not in the wet....

 

[iamincomingchaos]

Ignition might be off when kickstand is down (sensor) or the quickshifter while shifting. Maybe you rest your foot on the shift lever?). These would be the first things I would check. But I am not a mechanic, these are only guesses.

Hi Rich, I tried all I could think of. Pushed on the side stand mount rode around a car park pushing on it, nothing. Then I flicked it down and the engine cut out, but it showed the big yellow warning sign. Same again with engine cut off switch, it stopped but with yellow warning sign. None of which were activate during my issue.