[MajoreQuillan]

Still waiting for a Norden I paid for months ago. I would have bought a different bike if I knew they would make me wait so long for it. The dealership has received them for other customers who got in before me, but can’t release them because both have leaked all the oil from the rear shock while being shipped over from the crazy farm. Now they have been sitting there waiting for the new shocks, even though the shop has said they can rebuild the shocks and give the bikes to the customers , Husqvarna won’t let them do it, they are sending new units. Any one else have defective shocks? I’m extremely unimpressed, I could be riding a new Tenere by now…
Yet customers in the USA have theirs, and here we are waiting like slugs in Canada..

 

[belgiancx]

Patience in this crazy world is a must. You won't be disappointed. Or have them refund your deposit or your money and get the Tenere, a bike the same weight but with less power, far worse suspension, and way more top heavy, with half sophistication of electronics. I've got over 500 miles on mine and I'm in love and can't wait for the snow to melt to take it one some hardcore rides in the mountains. Not sure where in The Great White North you are but I doubt it's riding season up there, eh?

 

[Black99s]

… Not sure where in The Great White North you are but I doubt it's riding season up there, eh?

Temp will hit 17C in Kamloops today.
18C in Oliver and 21C in Chilliwack.
I’ve been riding all winter in Vancouver.

 

[belgiancx]

NICE! I've got over 500 miles on my Norden and I live at 8650 ft (2636M) in the Rocky Mountains of Colorado. Have several other bikes and get out when I can but the jeep trails and forest service roads are all closed or snowed over. Last year rode to North Cascade National park, stunning, just stunning. Also hit Glacier, quick trip just 4 days. Been thinking I might try a run up to Prudue Bay in less than 10 days. it's about 3600 miles one way, would be a hoot but a bum burner! If you've ever been up there, would you attempt to do it on a BMW RT? Or would the Norden be a better choice? Maybe depends on the weather right? Isn't the Dalton gravel? Or is it clay as well?

 

[Black99s]

NICE! I've got over 500 miles on my Norden and I live at 8650 ft (2636M) in the Rocky Mountains of Colorado. Have several other bikes and get out when I can but the jeep trails and forest service roads are all closed or snowed over. Last year rode to North Cascade National park, stunning, just stunning. Also hit Glacier, quick trip just 4 days. Been thinking I might try a run up to Prudue Bay in less than 10 days. it's about 3600 miles one way, would be a hoot but a bum burner! If you've ever been up there, would you attempt to do it on a BMW RT? Or would the Norden be a better choice? Maybe depends on the weather right? Isn't the Dalton gravel? Or is it clay as well?

I rode my 06 RT from Vancouver to Dawson City then Top of the world highway to Chicken Alaska and home via Haines and Alaska Marine ferry to Prince Rupert.

 

[Rider406]

Still waiting for a Norden I paid for months ago. I would have bought a different bike if I knew they would make me wait so long for it. The dealership has received them for other customers who got in before me, but can’t release them because both have leaked all the oil from the rear shock while being shipped over from the crazy farm. Now they have been sitting there waiting for the new shocks, even though the shop has said they can rebuild the shocks and give the bikes to the customers , Husqvarna won’t let them do it, they are sending new units. Any one else have defective shocks? I’m extremely unimpressed, I could be riding a new Tenere by now…
Yet customers in the USA have theirs, and here we are waiting like slugs in Canada..

I live in the states, so it may be different but I received a bike with a blown shock as well. I road one mile and it was pouring oil out of the top ring. The dealer let me take just the shock in and they sent it out for repair. I think it went somewhere in the mid-west (Wisconsin?), I didn't ask. Got the shock back in 8 days.

My dealer said I could wait for a new shock or rebuild it, not sure why yours is saying husky won't let them fix it because mine was covered under warranty. I would push back on your dealer a little harder.

 

[wardog327]

Still waiting for a Norden I paid for months ago. I would have bought a different bike if I knew they would make me wait so long for it. The dealership has received them for other customers who got in before me, but can’t release them because both have leaked all the oil from the rear shock while being shipped over from the crazy farm. Now they have been sitting there waiting for the new shocks, even though the shop has said they can rebuild the shocks and give the bikes to the customers , Husqvarna won’t let them do it, they are sending new units. Any one else have defective shocks? I’m extremely unimpressed, I could be riding a new Tenere by now…
Yet customers in the USA have theirs, and here we are waiting like slugs in Canada..

With the way the supply chain is now-a-days the more simple the bike the better off you are...

 

[belgiancx]

It's not just Husky, I know a guy who order a Ford King Ranch pickup and the areas around the door jams, under the hood and undercarrigage were bare metal, not painted. I've heard other examples like this but you all get the idea. My husky had some minor damage on shipping, they ordered parts but that's it. Sorry to hear about stuff not correct from the get go but I think this is the new reality for now and maybe a bit longer, unfortunately.

 

[wardog327]

It's not just Husky, I know a guy who order a Ford King Ranch pickup and the areas around the door jams, under the hood and undercarrigage were bare metal, not painted. I've heard other examples like this but you all get the idea. My husky had some minor damage on shipping, they ordered parts but that's it. Sorry to hear about stuff not correct from the get go but I think this is the new reality for now and maybe a bit longer, unfortunately.

Agreed but we still need to make it known and threaten to take are dollars elsewhere...

 

[belgiancx]

With the way the supply chain is now-a-days the more simple the bike the better off you are...

I ordered Desert Fox fuel bags in July of last year and just got them last week. I've been waiting for Stihl chainsaws for about 9 months now. My grocery store was out of Saltine crackers for weeks just a few months ago. and on and on.....
It's not the complicated vs simple, it just all depends. If one expects to get something in a few days or even weeks like it used to be then one is setting themselves for constant disappointment. We are so lucky to have what we have, I've seen extreme poverty, people living on active garbage dumps for instance. 1st world problems.

 

[belgiancx]

Agreed but we still need to make it known and threaten to take are dollars elsewhere...

Might not be anywhere else to take your dollars, it is amazing to me how being extra nice will often get you to the front of the line or some hidden stash in inventory. Last year I got product from my favorite moto luggage company by just being nice and they pulled stock from their secret stash for me even though I'm not one of their sponsored riders or an ambassador.

My company has fired clients that have made demands or tried to dictate timelines or who have made minor threats, and we've moved up people in the queue who were super nice and needed a favor. Best to have empathy for what companies are going through and relate to them, that's how you'll get things moving, not by threatening anyone.

The economic realities have changed and if one doesn't realilze that it will be a painful next "?" years.

 

[wardog327]

I ordered Desert Fox fuel bags in July of last year and just got them last week. I've been waiting for Stihl chainsaws for about 9 months now. My grocery store was out of Saltine crackers for weeks just a few months ago. and on and on.....
It's not the complicated vs simple, it just all depends. If one expects to get something in a few days or even weeks like it used to be then one is setting themselves for constant disappointment. We are so lucky to have what we have, I've seen extreme poverty, people living on active garbage dumps for instance. 1st world problems.

The more complicated via chips, where made etc all aids in how long you May have to wait, my main point was the Supply Chain is a mess.

 

[Black99s]

Back to the shock. If MajoreQuillan bought his 901 from the Husky dealer Riders Edge in Kelowna or Kamloops - they are a suspension specialist shop. Bummer if Husky demands the bad shock be sent away for repair when that’s what the shop does everyday.
My point - when stuff fails Husky should allow some local ingenuity rather than fall back on book policy.

 

[Alimander]

NICE! I've got over 500 miles on my Norden and I live at 8650 ft (2636M) in the Rocky Mountains of Colorado. Have several other bikes and get out when I can but the jeep trails and forest service roads are all closed or snowed over. Last year rode to North Cascade National park, stunning, just stunning. Also hit Glacier, quick trip just 4 days. Been thinking I might try a run up to Prudue Bay in less than 10 days. it's about 3600 miles one way, would be a hoot but a bum burner! If you've ever been up there, would you attempt to do it on a BMW RT? Or would the Norden be a better choice? Maybe depends on the weather right? Isn't the Dalton gravel? Or is it clay as well?

I have about 300 on mine and live at 8500 ft in Colorado. Where do you live? I'm in Woodland Park.

 

[Captain Slow]

If I was in the situation you guys in North America are with the rear shock issue, I’d be starting to ask for some form of compensation from Husqvarna. Crazy that they won’t allow a suspension specialist to fix a leaky oil seal, or they ship out a new shock as priority. I guess they don’t want anybody to know what the exact issue has caused it!

 

[Black99s]

If I was in the situation you guys in North America are with the rear shock issue, I’d be starting to ask for some form of compensation from Husqvarna. Crazy that they won’t allow a suspension specialist to fix a leaky oil seal, or they ship out a new shock as priority. I guess they don’t want anybody to know what the exact issue has caused it!

Dealer is hurting too. Most finance their bikes and have to start paying when the bike is shipped. To them.
I hope no one has paid more than a $500 fully refundable deposit.

 

[Captain Slow]

Dealer is hurting too. Most finance their bikes and have to start paying when the bike is shipped. To them.
I hope no one has paid more than a $500 fully refundable deposit.

I understand about the dealers, it’s Husqvarna North America who you would be asking for compensation from, they are the ones preventing the customers from taking delivery of their bikes.

 

[RoadToNorden]

Hello everyone.
My norden is now in the shop for a coolant leak. A few minutes ago the mechanic called me and explained that the rear shock absorber is leaking oil. It seems that WP has screwed up

 

[wardog327]

Hello everyone.
My norden is now in the shop for a coolant leak. A few minutes ago the mechanic called me and explained that the rear shock absorber is leaking oil. It seems that WP has screwed up

Seen way to many of these..

 

[Captain Slow]

Hello everyone.
My norden is now in the shop for a coolant leak. A few minutes ago the mechanic called me and explained that the rear shock absorber is leaking oil. It seems that WP has screwed up

Thats shocking! Hope Husqvarna get it sorted asap for you.