Immobilizer Aerial Error

::UPDATE::

Alright guys - My apologies as I was waiting for the bike to get shipped from the Midwest to the West Coast and ran into some issues. (A different story for another day.)

Here's the breakdown:

After talking to some previous co-workers at KTM NA - they strongly recommended taking into a dealership and having them hook it up to an XC2 Diagnostic Tool. They did suggest unhooking the battery, doing a soft reset (remove battery and connect the + and - wires). If that didn't reset the computer, then definitely need to get a dealer involved.

I did the battery trick and the soft reset and the problem would go away and then resurface after a day or even a couple of start attempts. SO - I dropped it off at a dealer. Bill's Motorcycles + in Salem, OR (Skip to the bottom to hear the glowing review of the dealership.)

The dealership did the following first:

-Identified the problem using the XC2
-Reset the Computer
-Updated software
-KTM Group is gonna make the techs jump through all the hoops before replacing parts but thats every OEM

They also preemptively ordered a new key set, tumbler, and immobilizer before Husky authorized the repair/parts order because this was the next logical step in the process. They didn't know if parts were going to be available. They were, so parts were ordered.

Next:
-Installed the new parts

SUCCESS!!!

After keeping the bike for a couple days to test - the bike started reliably and all of this was covered under warranty.

If I didn't need to wait for the bike to arrive from the Midwest - this would have been done in 7-10days.

Again, if you're having any sort of electrical problem with any of these machines - take it to a dealer and have them hook it up.


GLOWING REVIEW: Bill's Motorcycles + in Salem, OR - These guys were awesome. The dealership itself looked more like a small engine repair shop than a polished Husky dealership but the customer service was off the charts. Never judge a book by it cover. I guess they're one of the largest Husky Offroad dealers on the West Coast. And - No, I'm not affiliated with the dealership at all - in fact I purchased my bike at MotoSport Roanoke and they didn't even give a hint of attitude about it. They called with updates, talked next steps, and were super cool to deal with. Big thanks to the guys at Bill's. (I didn't take it back to MS Roanoke because they're on the other side of the country. Those guys were awesome as well.)

I drove out of my way to go to Bill's simply because the local dealers were incompetent on the phone, didn't sound like they wanted to solve my problem, and a bunch of other excuses to not work on the bike.

I hope this helps everyone. If you're having any sort of ignition key/ immobilizer error code - save yourself the trouble and just take it to your local dealer.

So....did any of you get an explanation of what exactly failed? Ive had the immobilizer antenna failure come up a couple times. 1st time I found if I turned the handlebars to the left to the stop it would start with no warning, all good. If I centered the bars again, immobilizer failure message again. Repeated a few times with the same results. I read somewhere if you push upwards on the immobilizer cable towards the ignition switch to relieve stress on it, it would start. And it did. I thought I'd replace the zip ties and not snug them up as tight as they were from the factory to reduce strain on the cable. That worked good for 300 miles or so and the issue came back.
I've now freed the immobilizer cable completely from the bundle of wires it was strapped to and haven't had an issue at all for 500+ miles. I'm wondering if just the connector was tweaked enough under strain to interrupt contact with the immobilizer. Anyone have a picture of this assembly up close? If it's happy with the cable free floating (routed so it won't get pinched) I may just wing it. I don't really want this all taken apart and replaced if it's not absolutely necessary...